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SUPPORT AND MAINTENANCE
Your SAP solution, platform and environment is a mission-critical part of your entire enterprise IT landscape, running mission-critical processes essential to your everyday business operations - which means that peak performance and reliability are primary considerations. Even one hour of downtime could translate into significant revenue implications. As more enterprises consider the move to service-oriented architecture, minimizing downtime becomes mission critical.
ECX offers custom tailored functional and technical support and maintenance options to your SAP solutions and environment. ECX offers SAP support and maintenance solutions for:
- Basis and Network routines including CCMS and performance monitoring, maintenance of support packs, notes and kernel upgrades, administration of security and authorization, management of transports and backups, etc.
- SAP functional support across all ERP core modules
- continuous health/quality check for all technical and functional areas
All above activities are offered to our customers on-demand and remotely. ECX can help you to resolve potential software issues before they impact your critical business processes.
Contact us today to see how you can benefit from our Support and Maintenance Service offerings.
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